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Using Multiple Language Tabs

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Convio Multiple Language Support (Convio MLS) enables you to translate your site content into English (US, Canadian, and UK), French (Canadian), and Spanish (US). The tool for translating content is the Multiple Language tabs. Multiple Language tabs are located anywhere you can enter constituent-facing text such as field labels and emails.

Locale tabs for a TeamRaiser constituent-facing field

This section includes the following topics:

Using Multiple Language Tabs with Field Labels

This procedure uses a TeamRaiser campaign to illustrate how to use the Multiple Language tabs. The process for opening a campaign is different depending on what product you are using, but the process for using the Multiple Language tabs is the same regardless of product. You will also enter a name for the event in US English, French, and Spanish.

Note: Your site may not be configured for the same number of Multiple Language tabs shown here.

To translate a public-facing field label:

  1. Open a campaign or other item for editing. For example, in TeamRaiser, click Edit in the Action column of the TeamRaiser list page. The Identify TeamRaiser page displays.
  2. In the Public Name field, select the English (United States) tab and enter the public-facing name of the event, A Campaign 2012.

    Note: The first tab on the left is always the site default locale and is selected by default.

    Multiple Language Tabs in Field Labels - English
  3. Click the French (Canada) tab and enter the public-facing name in French, Une Campagne 2012.

    Multiple Language Tabs in Field Labels - French
  4. Click the Spanish (United States) tab and enter the public-facing name in Spanish, Una Campaña 2012.

    Multiple Language Tabs in Field Labels - Spanish
  5. Repeat the process for the rest of the customer-facing fields on the page and click Next to save your changes.

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Using Multiple Language Tabs in the WYSIWYG Editor

The WYSIWYG Editor has Multiple Language tabs across the top of the editing area, allowing you to translate content for each locale. Locale-specific content can also be created from the Conditionals menu. As with the field labels section above, this procedure uses a TeamRaiser campaign to illustrate how to use the Multiple Language tabs in the WYSIWYG Editor.

For more information, including how to localize conditional content, refer to Creating Multiple Language Content in the WYSIWYG Editor.

To use Multiple Language tabs in the WYSIWYG Editor:

  1. Click Manage in the Action column of the TeamRaiser list page. The Participants tab displays.
  2. Click the Coaching Emails tab and open a message for editing.
  3. In the HTML Content step, select the English (United States) tab and enter the email text in English.
    Note: The first tab on the left is always the site default locale and is selected by default.

    Multiple Language Tabs in the WYSIWYG Editor - English
  4. Click the French (Canada) tab and enter the the email text in French.

    Multiple Language Tabs in the WYSIWYG Editor - French
  5. Click the Spanish (United States) tab and enter the email text in Spanish.

    Multiple Language Tabs in the WYSIWYG Editor - Spanish
  6. Click Save when you are finished.

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