Online Help

Editing Responses to Registration Questions

If you have the appropriate permissions, you can edit the responses that a participant has provided (or, not provided) on their online registration pages.

To edit a Registration response:

  1. Click Customer Service from the top navigation bar. The Customer Service splash page displays.
  2. In the Process Navigator, click Manage Participants. The Participants list page displays.
  3. If the participant is not in view in the list displayed:
    1. Click Search. The Search page displays.
    2. Enter the information in the fields and click Finish. The Participants list displays with matching search results.
  4. Click Manage Participant from the Actions column of the appropriate participant. The Summary page displays with registration details and the Gift History list.
  5. From the Related Actions, clickEdit registration responses. The questions and responses display.
  6. Make your changes and click Finish. The Summary page displays again.