Uploading an Email Group File

When you have prepared your file, you can upload the file to create the new group.

To upload the file:

1. Click Event Emails from the top navigation. The Your Event Emails page displays.
2. From the Related Actions area, click Manage Email Groups. The Email Groups list page displays.
3. From the Related Actions area, click Upload New List. The Upload New List page displays.
4. From the Related Actions area, click Upload List for Emailing. The Set Group Name page displays.
5. In the Group Name field, enter a label that will help identify the purpose of sending email to this set of recipients and then click Next. The Upload File page displays.
6. To select the file to upload from your personal computer or shared network resource, click Browse, navigate to the file, and Open it. The file name displays in the field.
7. To verify that the file content is correct:
   1. Click Preview. The first five records of your file display.
   2. Visually scan these lines.
   3. Go back to your file to make any corrections and then repeat the steps above until the file is correct.
8. Click Finish. The Upload List page displays again with the message Upload in progress across the top.
9. Click Refresh this page. When it finishes uploading and the status changes to:
   • Complete:
     1. Click Review from the Actions column of the file. A summary page displays that shows the number of records created displays.
     2. Click Finish. The Uploads list page displays.
   • Complete with Errors or does not complete:
     1. Click Download Errors from the Actions column. The File Download pop-up opens.
     2. Click the Open button. The CSV file opens with a new ERROR_CODES column added to the right end of the document.
     3. To interpret the errors and how to resolve the, click View Error Codes (from Related Actions on the Upload List page).
     4. Fix your errors and save the CSV file.
     5. When you are finished, you can upload the file again.
        
        Note: You may want to click Delete from the Actions column of the file to remove it and avoid confusion with future uploads.