Importing Contacts from Your Yahoo! Mail Account

You can use our Import Contacts process to copy the First Name, Last Name, and Email Address of each contact in your Yahoo! mail account into the Contacts list in your Participant Center on our site.

The Import Contacts process contacts the Yahoo mail service to request permission to access your account to copy the appropriate information and then displays a prompt asking you to log into your Yahoo! mail account to verify that you are making the request.

The system compares the name and email address information for each contact retrieved from your Yahoo! mail account with the information that exists in your Participant Center Contacts list. It adds a new contact to the Participant Center if nothing similar exists, places the contact in the Possible Duplicate Contacts list if it finds a name or email information that is similar to a contact in your Participant Center, or places the contact in the Rejected list if a problem exists (such as a malformed email address). You can then examine the information in the lists to fix potential duplicates or make notes about rejected contacts to add them manually later with the correct information.

Step 1: Display the Import Contacts Page

1. After accessing your Participant Center Home page, click Add contacts from the navigation options on the right side of the page (or, click EMAIL from the top navigation and, on the Compose Message page displayed, click Contacts from the navigation options on the right side of the page.)
2. From the Contacts list page, click Import Contacts.

Step 2: Retrieve Your Yahoo! Mail Contacts

1. From the Import Contacts page, click the Yahoo! option button and then click Next.
2. In the Yahoo accounts pop-up, sign in with your account information.
3. In the next Yahoo authorization pop-up, click the Grant access button.

Step 3: Select the Contacts You Want To Import

1. On the Monitoring Contact Retrieval page, when the message about being ready to import retrieved contacts displays, click Next.
2. On the Select Contacts to Import page, to import:
   • All contacts from your Yahoo! mail account, click Next.
   • Only selected contacts:
     1. Click the Import some of the retrieved contacts option.
     2. From the list of contacts displayed, click the checkbox next to each contact and then click Next.

Step 4: Resolve Duplicate Contacts

1. Click anywhere in the Possible Duplicate Contacts heading.
2. In the list displayed, if the contact:
   • Already exists in your Participant Center Contacts list with a variation of this information, click:
     • Update icon to replace the name or email address in your Participant Center with the one from the Yahoo! mail account.
     • Ignore icon to keep the information as is in your Participant Center Contacts list.
   • Is someone different, click the Add icon to copy this contact into your Participant Center Contacts list.

Step 5: Make Notes About Rejected Contacts

1. Click anywhere in the Rejected Contacts heading.
2. Examine the list displayed and make notes about the rejected contacts so you can manually add them later or ignore them.

Step 6: Finish the Import and Return to the Contacts List

1. Click the Finish button (located below the lists).
2. On the confirmation pop-up displayed, click Confirm Finished.