Online Help

Organizing Your Contacts into Groups

The system automatically uses groups to keep track of the contacts in your list who:

  • Have not made a donation so you can easily send these non-donors another email to remind them about your fundraising activity
  • You have never emailed yet (for example, new contacts you have entered or imported since the original support appeals were sent out) so you can be sure to send them your appeal for support
  • Are your teammates so you can communicate with them about meetings, the event, and so on
  • Are not on your team so you can send these non-teammates an email to recruit them for your team
  • Have made donations so you can be sure to email a personal thank you

You can quickly and easily email the contacts in a group by selecting the Group name and then clicking the Compose Message action.

You can also create your own groups (for example, a Coworkers group or a Family group) and add the appropriate contacts to them to make it a snap to send them all a certain email at one time. For example, you can put all of your immediate family members in a group that you name MyFamily to send them a different appeal for support than your coworkers or the friends you ride bicycles with (who you can put into a different group).

You can create a group and add members to it or select contacts and create the new group with the selected contacts as members. All groups that you create display in the groups drop-down list on the Contacts page so you can select a contact and add that contact to a group.

If your Contacts list spans across more than one page: You can work only with the displayed contacts. To add contacts from multiple pages into a group, you must select each approprpiate contact from the displayed page and add them to the group before moving to the next page where you can select additional contacts to add to the group.

Click one of the following links to more learn about: