Online Help

Sending Email Messages from the Champion Center

The Email area Email in the Champion Center contains sample messages and a blank template that you can use to send email about your fund to your family and friends. The Email area is connected directly to your personal Address Book to make it easier to send emails to known contacts.

When you send emails from the Email area, the system tracks information. For exampleit tracks the contacts from your Address Book who have opened an email you have sent from this area (such as the Sample Appeal) and who visited your fund page and made a donation.

This information is helpful in monitoring your progress. You can easily determine which contacts should be sent follow-up appeal emails to get support from people who did not respond the first time as well as those contacts who you did not send an initial appeal.

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Understanding the Champion Center Email Area

From the Email area, you can select a message from the Suggested Messages list to send to your family and friends. Several messages are provided with sample text to help you get started. You can use these messages as is, or in some cases, you can add more text or even replace the text completely. If you customize the text within a message, you can save your version to the Suggested Messages list so you can use it again later.

The Suggested Messages list is divided into three sections for your convenience. The Appeals to Friends and Family section contains email templates that you can send to ask people to visit your fund and make donations to it. Using a well-crafted appeal message can help direct people to your fund quickly.

You can send the Sample Appeal as is or edit it to add more information about the fund and why you are supporting this cause. You can save your edited version over the existing sample or provide a new name for it so you can find it and use it again. It is a good idea to create a special Reminder Appeal message using the Sample Appeal as the model.

You can also access your Appeal message templates from the Follow Up area of the Champion Center. From this area, you can run a filter on your Address Book contacts to determine who to send a polite reminder email about the fund, who to send the original appeal, who needs a personal thank-you, and so on. In just a couple of clicks, you can send off these emails and boost your fundraising.

The Thank You to Donors section contains email templates that you can send to personally acknowledge someone who makes a donation to your fund. This personal thank-you email is in addition to the Thank You that the system automatically sends when someone makes a donation.

You can send the Thank You sample message as is or edit it to add more words or change the existing ones. You can save your edited version over the existing sample or provide a new name for it so you can find it and use it again.

You can also access your Thank You message templates from the Follow Up area of the Champion Center, where you can easily see who has made a donation to your fund.

In the Other section, you can use the Blank Message to compose and send another type of email concerning your fund. For example, you can send an email updating everyone about the progress of your fund. You should save the content of each message you create in this section to make it easier to access later.

Before you begin sending email, you should use your Address Book in the Champion Center to gather as many email addresses as you can (either by manually entering them or importing them from another email application you already use, such as Yahoo! mail.

When you select contacts from your Address Book from this Email Center, the system tracks the actions of the contacts and displays the information on your Follow Up page. You can tell who opened your email and who clicked the link to make a donation. Although you can manually enter email addresses while you compose your message, these contacts are not placed in your Address Book if you Save the message before you send it. For assistance, refer to Using Your Personal Address Book.